How to support grieving employees during the holidays

https://www.youtube.com/watch?v=vJKDg11Cs4A&t=3s  Thanksgiving was full of good food, laughter, lots of love, and grief. This year is full of transitions for me as my daughters apply to colleges and prepare to leave home. While I was thankful for the break, I also found myself eager to return to a routine. Thanksgiving is my favorite holiday, and […]

Stay As Long As You Can Be Kind: EQ Skills to Navigate the Holidays

The workplace and family structures aren’t so different. The workplace and family structures aren’t so different. Both have rules, often unspoken, that we must follow to feel included, connected, and valued. Because we have a deep human need for belonging, it’s easy to find ourselves engaging in behaviors that don’t always serve us, from laughing […]

One fix to rebuild trust and engagement

Tomorrow is Election Day in the U.S., and every citizen has the opportunity to vote. Yet many won’t. Not because people don’t care, but because they don’t believe their vote or voice will make a difference. Organizations are microcosms of our society. Civic and organizational disengagement have a lot in common. I’ve been hearing from […]

Your best coaches might not look like you

How do you give feedback in a culture that prioritizes niceness?”  An attendee asked during last week’s webinar, and I haven’t stopped thinking about it. While niceness sounds good, comfortable, polite, and conflict-free, it often masks something else entirely. Nice-nasty. Agreeing publicly, then undermining privately Smiling in meetings, then bad-mouthing the idea (or person) later […]

The feedback didn’t sound helpful, until it was

I almost ignored important feedback earlier this year. I was surfing when my instructor yelled, “TURN TO THE RIGHT!” as I was catching a wave. It wasn’t gentle or detailed. No prep or encouraging pep talk. Just a sharp, clear directive. I was irritated.  “Why am I paying to be yelled at?” I thought. In hindsight, […]