Constanzia “Connie” Churn, MBA, is currently the Chief Operating Officer at The Ladipo Group. Under her leadership are all services of The Ladipo Group including Operations, Human Resources, and Culture.
Connie is a healthcare professional with more than two decades of revenue cycle management & operations experience. Before joining The Ladipo Group, she was the Director of Operations of Revenue Cycle Quality & Transition Management for a full-service Revenue Cycle Management firm that serviced 500+ physicians. Connie previously served as Director of Revenue Cycle Management for Health Management Services Organization (HMSO) for Lourdes Medical Associates, Lourdes Cardiology Services, and St. Francis Medical Center (Trenton) as part of Trinity Health. Connie successfully led multiple teams to increase cash collections, reduce days in AR, and optimize operations for primary care and multi-specialty practices for 200+ physicians within the network.
Throughout her career, Connie has found that Equity, Diversity, and Inclusion is her true passion. She was formally Co-Chair of the Diversity Committee at Robert Wood Johnson Hamilton, where she led initiatives and programs that spotlighted diverse groups. While at Robert Wood Johnson Hamilton, Connie was nominated several times for Most Valuable Employee due to her ability to communicate effectively and connect through positive interactions with multiple stakeholders. Her teams and colleagues have often recognized her as a motivational, inspirational, and compassionate leader who believes in collaborative efforts geared toward successful outcomes. She believes everyone should be treated with fairness, dignity, respect, and presented with equal opportunities, regardless of their life position
Connie earned her Executive MBA from the Fox School of Business at Temple University. She is currently enrolled as a Temple alumna in the Master of Science in Innovation Management & Entrepreneurship and the Fox Board Fellows programs. She’s a member of the Healthcare Financial Management Association (HFMA – NJ and Philadelphia chapters), the American Association of Healthcare Administrative Management (AAHAM), the National Association of Healthcare Access Management (NAHAM), and the International Association of Women.
A native of Louisiana, Connie has a deep-rooted love for family, good food, and music. She’s an avid reader whose favorite pastimes are attending concerts, cooking, fishing, and sports. She also enjoys travel and family time with her husband, their two adult children, and two grandsons.